Steps to Process an Order from e-Retail Express.


Steps to Process an Order from e-Retail Express.


Step1: Go to Sales Order  -->Processing  :




Below screen opens with tabs like

  • Pending Stock
  • Pending Pack
  • Packed
  • Manifest
  • Complete

1. Pending Stock : It show pending or Confirm status orders.


Orders for which inventory is not available currently reflect in the ‘Pending stock’ tab. These orders can either be in pending state or confirmed state.


Once inventory is available for any of the orders, select the order and click on ‘Allocate’. User can also bulk allocate orders by selecting multiple orders and clicking on ‘allocate’. This way order/orders will move to the next tab – ‘Pending Pack’.


Navigation : Sales Orders →Processing →Select order from the pending stock order list→ Check Pop up  "Bulk Actions".



Orders whose status is pending or confirmed are reflect in the ‘Pending stock’ tab.

Select the order and click on Bulk Actions -->To perform Allocate / Add Stock / Cancel Orders operation using bulk action button as below –




2. Pending Pack: All new orders or unprocessed orders will reflect in the ‘Pending Pack’ tab. To perform Pack Orders, Generate Picklist and Cancelled operation using the action button.

  • Pack Orders Button: To pack the order will select the orders from the Pending Pack list and click on pack Order Button. Selected orders will reflect in the ‘Pack order' tab as below : 



  • Generate Pick-list Button: To generate a pick list to initiate the picking process.

Follow the below-given steps to create picklist from the processing screen :


Navigation: Sales order>Processing>Pending Pack>click on Generate Pick-list Button:

Select the order and click on generate picklist button:

Once the picklist is generated, a pop up will open to ask the user to print the pick list either Order-wise or SKU-wise.  

                                                                      SKU Wise Picklist document 


                                                                   Order Wise Picklist Document 


Once the Pick-list is generated, Picklist no will get generated as given below screenshot.

Select one or multiple orders and click on 'Pack Orders’ post-order picking and processing is done. The below screen opens up asking for Logistics related information.



Fill in mandatory details like Transporter, Packing type, AWB No etc. and click on Confirm. Orders will move to the next tab, i.e Packed.


Note: 


If Transporter is selected by marketplace, then the transporter tab would be disabled.

If transporter is selected by seller, than drop down list appears with all transporter names.

If transporter is selected by seller, than Packaging dimension matter, else not. Marketplace will pick the Packaging dimension from the Marketplace itself.
This button is to update the Box dimension and Transporter in Bulk.


3. Packed: Orders whose status is packed are reflecting in the ‘Packed’ tab.


Refer below screen. Here, the user can print the shipping label and invoice to be sent along with the packed order.



Bulk printing of invoice and label is also possible. To do so, select all the order and click on 'Bulk Actions-->‘Print label'.


Next, To generate Manifest, click on --> ‘Generate Manifest’. It would take the user to the below screen.


Search Invoice number/Order no/AWB no. > click on the "add by channel" check box>click on the "Add" button.


A manifest can be generated –

  1. Channel Wise: Select the channel
  2. Order/Invoice/AWB No. wise: Here individually scan either the Order No., Invoice No., or AWB No. and click on ‘Add’

All orders for which manifest has been generated will be visible in the next tab – Manifest.


4. Manifested :


All orders that are ready to be shipped are visible under this tab. Once the logistics partner has collected the order from the seller, click on ‘Ship Orders’. With this, the order moves to ‘Shipped’ tab


Note: The above manifest generation is used to fetch an eRetail manifest.


To generate a Marketplace Manifest
Go to Sales orders>Processing>Click Marketplace Manifest Button:

Select the Manifest date and channel and  click on ‘Show Pending Records’ check box.

 

Click on ‘Request Manifest’ button. The marketplace manifest can be downloaded from the data grid.

Download the marketplace manifest from the below screen :

5. Shipped:

Once orders Manifest is generated, Select the order from the manifest tab, Click on 'Bulk Action'>Click on Ship Order button.All orders are now visible in the shipped for tab as below.

Note: User can download the Label and Invoice in Bulk in Shipped Tab also.